Pricing
Clear, simple prices with no surprises. You’ll always know the cost before any work begins.
Choose the option that suits you
From one-off visits to ongoing support, there's a pricing option for every situation.
Standard Tech Support & Learning | £55 per hour
Includes : 1-hour minimum visit, full security sweep, and personalised coaching.
Best for : Home users, new device setups, and learning new skills.
Concession Support | £20 (30m) / £30 (hr)
Includes : Patient, jargon-free help at a rate designed for accessibility.
Best for : Pensioners and those on state support.
Business Tech Advice | £70 per hour
Includes : Priority scheduling and specalised support for local Argyll Businesses.
Best for : B&Bs, local shops, and home offices.
Subscription Options
For people who prefer predictable monthly support, these optional plans offer ongoing reassurance and priority access.
Essential Support - £10 per month
A simple, affordable way to get help when you need it.
Includes:
A short monthly remote check‑in for quick questions or simple tasks
Priority booking for home visits
Scam‑check messages anytime
Access to the WhatsApp Questions service
Full Support - £20 per month
For people who want regular help with their devices.
Includes:
A longer monthly remote check‑in
Priority booking for home visits
Scam‑check messages anytime
Guidance on updates, backups, and keeping devices running smoothly
Access to the WhatsApp Questions service
Access to the WhatsApp Community Group
Fortnightly paid newsletter with deeper guidance on scams and device safety
Stay Safer Online - Free Monthly Newsletter
A short monthly email with practical tips, local scam awareness, and clear guidance to help you stay safe online. No jargon, no pressure — just useful information, and occasional updates relevant to people in Argyll.
Working Hours & Response Times
I’m available Monday to Friday, 9am–5pm. Messages sent outside these hours will be picked up the next working day.
Essential subscribers receive priority replies during working hours. Full Support subscribers are answered first whenever possible.
If something looks like a scam — a strange text, a worrying email, or a call that doesn’t feel right — just send it over. I’ll check it as soon as I can during working hours so you’re not left unsure.